Biggar 01899 220073     Peebles 01721 722879

 
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Fees and payments


Two Rivers Veterinary Practice displays a list of charges for consultations, vaccinations, microchipping, common blood tests, routine surgical procedures and dental treatments in the waiting room. If you have any questions about our charges for routine procedures please telephone the surgery and we will be happy to advise you.

If your pet needs hospitalisation, investigation of disease such as xrays, ultrasound or further tests, or needs surgery, we will be happy to prepare an estimate based on your pet's individual condition. If your animal is admitted for extensive investigations or treatments, we recommend that you ask for this to be updated on a daily basis.

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Please note that all fees and charges are due for payment at the time of consultation, or when collecting your pet after surgery. We try to keep costs down by reducing bills and paperwork and therefore do not offer credit. If you envisage having problems paying for treatment, please speak to one of the vets before your pet has surgical or medical treatment as we may be able to offer a cheaper alternative, or suggest applying to an animal charity for help in certain cases.

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Our prices are set so that we remain competitive with neighbouring practices (we charge well below the national average for most procedures) but also so that we can invest our profits in new equipment, better facilities for patient investigations and treatment, and further training for our staff. Advances in veterinary medicine over time inevitably mean higher fees as we continue to improve the service we can give to clients and care we are able to provide for pets. For this reason, we strongly recommend that all clients take out pet insurance.

CLIENTS PLEASE NOTE -
ALL FEES AND CHARGES ARE DUE AT THE TIME OF TREATMENT

We accept payment by cash, cheque or most debit/credit cards. We can also take payment over the telephone. If your pet is insured, please leave a claim form for veterinary fees and pay the excess noted on the policy. The insurance company will then pay us directly for the remainder of your pets treatment. Alternatively you can pay us the full amount and then claim it back from the insurance company.

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Two Rivers Vets, Biggar 01899 220073, Peebles 01721 722879
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